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Customer Service

How can we help?

Game Online Support

Thank you for your support at Lucent Heart Online.
Please sort out your questions and contact one of our moderators through DISCORD, and we will try to complete a response within one working day.

A few tips to assist you:
If it is a stored value delay problem, please wait patiently, the account cannot be received within 2 hours, please take your order number to the administrator for processing
If it is a game problem, please ask in the DISCORD Gamer chat area first, there is no way to ask the administrator

Open: 8am-7pm weekdays; Saturdays 8am-12pm; Sundays & Public Holidays Closed